We're here to help.
Whether it's a stuck statement, a data request, or a question about how CoCash reaches a verdict — reach the right channel below and a person will get back to you.
Pick the channel that fits.
Support
Your account, a statement that won't process, a booking, or how something in the product works.
support@cocash.appPrivacy & data
Access, correct, or delete your personal data, or withdraw consent for optional processing — your rights under the NDPA.
privacy@cocash.appLegal & partnerships
Questions about our Terms of Service, accountant partnerships, or press.
legal@cocash.appIn-app copilot
Once you're signed in, a copilot sits beside your workspace to answer questions about your own transactions as you review them.
Sign in to open itResponse time
We reply within 1–2 business days. Security reports are prioritised — flag them as such in the subject line and send to support@cocash.app.
Quick answers before you write in.
A calendar invite and video link are emailed to you as soon as a booking is confirmed. If it hasn't arrived, check spam, then email support@cocash.app.
Nothing here answered it?
Email support@cocash.app and tell us what you're seeing — the more detail, the faster we can help.